Technical Support Engineer

  • Closed
  • US Company | Medium ( employees)
  • LATAM (100% remote)
  • 2+ years
  • Long-term (40h)
  • Pet Health
  • Full Remote

Required skills

  • SQL
  • ETL

Requirements

Must-haves

  • 2+ years of experience in debugging and troubleshooting technical issues
  • Proficiency with SQL
  • Proficiency with ETL
  • Strong understanding of software development fundamentals
  • Strong communication skills in both spoken and written English

Nice-to-haves

  • Startup experience
  • Bachelor's Degree in Computer Engineering, Computer Science, or equivalent

What you will work on

  • Ensure the smooth operation of integration frameworks
  • Analyze logs and troubleshoot issues with strong problem-solving skills
  • Review design components and document performance insights and improvements
  • Monitor system performance and optimize for efficiency
  • Ensure compliance through accurate documentation
  • Collaborate with engineering, customer support, and other teams to enhance customer satisfaction