Requirements
Must-haves
- 2+ years in supporting and/or maintaining agricultural electro-mechanical systems
- Experience working with large field machinery and agricultural equipment
- Experience troubleshooting complex software, electronics, and mechanical systems
- Strong customer-facing skills and team-oriented mindset
- Willingness to travel to the field to provide hands-on support
- Relevant work experience in Agriculture or related technical area
- Bachelor's degree in Agriculture, Engineering, or Computer Science
- Excellent communication skills in both spoken and written English and PortugueseNice-to-haves
- Familiarity with Linux and simple script programming
- Skills in scripting and programming languages such as Python
- Experience in design verification testing (DVT) designing and executing
- Experience with CAD (e.g. SolidWorks)What you will work on
- Perform hands-on set-up, maintenance, testing, and customization in the field
- Perform hardware, software, and machine vision field tests of farm machinery
- Provide in-field engineering support, including diagnosing and troubleshooting
- Provide detailed documentation of testing execution and results
- Provide high-quality data collection
- Help create product documentation, instructions, and guides
- Track and manage recurring issues, from problem identification to resolution
- Suggest design alternatives and support the development of new features and tools
- Transport and operate field test-related equipment as needed
Field Application Engineers help develop, support, and maintain next-generation farm machines and enable further product development. The primary role of this position is to carry out in-field product feature testing, troubleshoot problems in the field, and provide support and communication that leads to short-term and long-term fixes to the equipment.
Tasks include coordinating logistics of test equipment, conducting test plans, performing root cause analysis and repairs, tracking issues and progress in fixing them, and communicating with customers, product managers, agronomists, and engineers regularly.