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How Underusing AI Can Cost Companies Millions in Lost Productivity

Written by Strider | November 19, 2025

 

Every CTO knows what technical debt looks like. But few recognize its new cousin: AI debt - the speed and productivity you forfeit when your team underuses AI.

Research in professional services sectors shows that AI adoption can unlock around $19,000 in annual productivity value per person. Teams that underuse AI can be leaving that value on the table. Let's work with that number as an example: for a 50-person startup, that’s nearly $1 million every year.

Here's what’s really behind that number, and what top-performing teams are doing to fix it.

 

The Invisible Cost of Underusing AI 

Companies live and die by their speed and adaptability. But when repetitive work piles up in code reviews, QA testing, documentation, or data cleaning, even the most agile teams get stuck.

The issue isn’t a lack of access to AI tools, but shallow adoption

Many professionals toggle between AI tools without integrating them deeply into their workflows. That’s an average of 4–5 hours of reclaimable time per week, per person, left behind.

Now imagine the impact of that at scale, even in a team of 10 engineers.  It could be the difference between delivering the promised feature this sprint or pushing it to next quarter.

How Smart Teams Fall Behind Without Realizing It

On the surface, most teams look AI-ready. They have tools, pilots, and maybe a task force. But dig deeper and you’ll find the silent killers of AI leverage:

  • AI pilots that never scale beyond small experiments.
  • No metrics for tool effectiveness or workflow impact.
  • Uneven adoption, where a few power users carry the load.
  • Tool sprawl with no integration into source control or CI/CD.
  • Low data hygiene leads to unreliable model outputs.

We shouldn’t attribute these to failures of intelligence; they’re failures of structure. 

Teams often get trapped in pilot purgatory, forever experimenting without operationalizing or leveraging their most significant findings to achieve productivity gains.

Each month in that state compounds the hidden cost of underuse.

Turning AI into a Force Multiplier

The fix does not lie in more pilots. If you are creating new pilots to address the same processes or problems, that could be another issue.

The shift comes from turning AI into a workflow standard.

Start with one high-friction, repeatable process.

For most organizations, this could mean code generation, unit testing, QA triage, or internal documentation. Pick one and embed AI tools directly into your sprint rituals.

Research shows that AI-assisted developers complete coding tasks up to 55% faster than those using traditional workflows. By using AI to accelerate their process, they can now spend more time solving problems that matter and improving the quality of the product.

Once one process is working, codify it: update your Definition of Done, track the hours reclaimed, and highlight AI wins in retrospective meetings. 

Treat AI-driven efficiency as a core KPI, not as a simple experiment.

Building Ethical, Safe, and Sustainable AI Practices

CTOs are right to be cautious with AI. 

The goal should not be “AI everywhere,” but AI done right.

High-performing teams know that the ethical and conscious use of AI is the foundation for long-term growth and speed. 

Here are key practices your team needs to understand and apply:

  • Data governance: Never feed sensitive code, PII, or proprietary assets into public models. Avoid pasting production logs or code snippets from private repositories into open models. Use enterprise-secured LLMs for any code or content that touches customer data or IP.
  • Transparency: Keep AI interactions traceable and auditable. For example, you can log prompts and outputs when AI assists in code generation or incident responses. That will allow you to trace errors, debug faster, and even comply with documentation requirements such as GDPR.
  • Human-in-the-loop: Always validate AI outputs through expert review. Have your engineers always review AI suggestions and outputs before pushing them to production, so the team can prevent any logic or security flaws.
  • Continuous literacy: Educate teams continuously on prompt safety, bias, and data privacy. You can run sharing sessions where your team can show prompts, discuss learnings, and update best practices for safe AI use, keeping the adoption at a healthy pace.

The responsible use of AI is a continuous team effort, but CTOs are the ones who should be leading it.

By adopting strategies like these, you can get the best of what AI can deliver, without exposing IP, customers, strategic information, or brand.

The People Equation: Why Human Talent Still Decides Everything

Every CTO knows that tools don’t scale — people do.

The companies seeing the most significant gains from AI are those with AI-fluent engineers who use automation to amplify human expertise.

It’s tempting to think the engine is the model. 

But here’s the reality: the engine is your human engineers, and AI is just the turbocharger. 

A study from the ACEC Research Institute found that AI is transforming the engineering sector by augmenting human capability, rather than replacing it. IBM reports that organizations pairing AI with skills training saw a 35% increase in productivity and a 20% increase in retention.

And we’re not even talking about the future; this is the present, and it belongs to augmented engineers: those who know how to use a special mix of creativity, ethics, good judgment, and technical mastery with AI-assisted execution. 

When you empower your team this way, AI stops being a threat and becomes a multiplier.

Here’s another point: the talent you have on your team and their level of fluency in using AI are significant factors for the success of your AI strategies.

Strider Tip: How to Identify AI-Literate Talent

Hiring the right engineers can make or break your ability to effectively leverage AI. 

Here are a few of the most important things to look for when hiring talent, based on our experience interviewing top remote developers:

  • Demonstrated AI fluency: look for engineers who can explain how they integrate AI into their daily workflows, whether for debugging, code optimization, or data analysis. They know how to utilize the best of AI to make their workflow smarter, allowing them to leverage their creativity to bring even more value to their coding.
  • Curiosity and adaptability: The best candidates demonstrate a pattern of experimentation and self-learning, continually exploring new AI applications that can make their work more efficient.
  • Systems thinking: They understand how AI works and where it fits into the broader engineering process, so they can make the whole process smarter and more efficient.
  • Ethical awareness: True professionals know that AI literacy includes knowing when not to use it — for example, handling sensitive data or proprietary code in an open LLM environment. 

When interviewing new candidates, don’t just ask, ‘Have you used AI tools?’ Ask, ‘How has AI changed how you work?’ and “When do you not use AI?” They should be able to comfortably and clearly articulate what they used, why, and where they pressure tested the data. 

That answer tells you whether they’re ready for an AI-augmented environment.

Reframing the CTO Role for the AI Era

Now, what’s the role of a tech leader in an AI-augmented team?

Think orchestration. 

The CTO role is to design systems where humans and AI play in harmony, each musician and instrument at its best.

This means empowerment over control.

McKinsey calls this the next inflection point: shifting from experimentation to full organizational transformation. Their research highlights that true AI value emerges only when companies rewire operating models, talent strategies – for hiring new talent and teams upskilling and reskilling – and governance systems around augmented work.

That means embedding AI in hiring, training, and measurement, so every sprint and decision cycle learns from intelligent feedback loops rather than isolated data points.

Now, Wharton adds a warning: the AI efficiency trap - when teams chase tool-driven speed without rethinking processes, creating unsustainable pressure.

The report cautions that unchecked automation can amplify unrealistic delivery expectations and burnout if leaders don’t rebalance scope and quality standards. Efficiency should expand creative bandwidth, not compress it.

The winning organizations of this era will be those that compound efficiency while expanding their teams with well-prepared employees.

For that, you, of course, must choose the best-fit players for your orchestra, but also provide them with the best conditions, tools, and space to innovate so they can bring their best to every performance.

How to Start Fixing AI Underuse 

workflows: Identify your 3 highest-friction tasks per team.

  1. Embed AI in the first one: Choose a repeatable process, integrate, and measure.
  2. Train and socialize: Conduct a brief workshop on safe and effective AI use. Invite AI-promoters to share the word with the team.
  3. Set a metric: Track hours reclaimed, code review speed, or PR throughput.
  4. Review in 30 days: Celebrate wins, document learnings, and start scaling by inviting and training more people to join the AI orchestra.
  5.  

You don’t need a full AI overhaul to reclaim your lost productivity. 

Do what you can do right here and right now: start using the tools you already have, ethically, and consistently to solve real problems you’re already trying to solve.

This is all about human performance, augmented by technology.

Every hour your engineers spend on work that AI could handle is an hour lost twice: once in payroll and again in opportunity.

Think about that.

 


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