Jira Process & Backlog Specialist
- Accepting Applications Closed
- US Company | Medium (51-250 employees)
- LATAM (100% remote)
- 6+ years
- Short-term (40h)
- Agriculture
- Full Remote
Required skills
- Jira
- Scrum
- Kanban
Requirements
Must-haves
- 6+ years of professional experience
- 3+ years of Jira process management, operations, or administration focused on process formalization and data quality
- Experience with Jira Software (Cloud preferred) configuration, including issue types, workflows, fields, permissions, screens, dashboards
- Proficiency with Agile frameworks (Scrum, Kanban) and configuring Jira to support them
- Experience defining and driving adoption of Jira protocols and backlog grooming
- Proficiency with creating and analyzing Jira reports and dashboards for insights
- Strong analytical mindset with attention to data integrity and process optimization
- Ability to collaborate across teams and drive alignment on best practices
- Strong communication skills in both spoken and written English
Nice-to-haves
- Startup experience
- Atlassian Jira certifications (ACP-JSW, ACP-JCA)
- Experience with native Jira automation
- Familiarity with Jira integrations (Confluence, GitHub)
- Background in scaling or formalizing Jira in high-growth environments
- Bachelor's Degree in Computer Engineering, Computer Science, or equivalent
What you will work on
- This is a full-time role (40 hours/week) for a 6-month contract
- Formalize Jira processes by defining standardized protocols and guidelines for all ticket lifecycle stages and issue types
- Establish best practices for field usage, descriptions, acceptance criteria, and formatting
- Optimize workflows and status transitions to support agile processes at scale
- Review and update existing backlog items to comply with new guidelines and standards
- Clean up and standardize ticket content to improve data quality and usability
- Identify and merge or archive duplicate or outdated tickets
- Implement strategies to ensure accurate and consistent data in reporting fields
- Configure dashboards, filters, and reports to provide actionable insights
- Set up basic automation rules to streamline processes and improve efficiency
- Create documentation and deliver training sessions on updated Jira protocols and best practices
- Assist Product Owners and Scrum Masters in maintaining data quality and process consistency
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