Salesforce Business Analyst
- Accepting Applications Closed
- US Company | Medium (51-250 employees)
- LATAM (100% remote)
- 3+ years
- Long-term (40h)
- Pet Health
- Full Remote
Required skills
- Salesforce Sales Cloud
Requirements
Must-haves
- 3+ years of business systems analysis experience
- 3+ years of Salesforce experience
- Experience with Salesforce Sales Cloud
- Experience with Slack, Google Workspace (Sheets, Docs, Slides)
- Proficiency with Salesforce administration and platform configuration
- Ability to translate business requirements into structured technical documentation
- Ability to manage stakeholder communication across business and technical teams
- Deep knowledge of Salesforce Sales Cloud architecture and core functionalities
- Deep understanding of business process mapping and sprint-based delivery
- Interest in revenue operations and systems optimization
- Availability to support bi-weekly sprint cycles and cross-functional initiatives
- Salesforce Certified Administrator credential
- Based in Brazil, Argentina, Paraguay, Colombia, Costa Rica, Peru, Chile, and Mexico
- Strong communication skills in both spoken and written English
Nice-to-haves
- Startup experience
- Experience with Guru for internal documentation
- Familiarity with HubSpot, Gong, Zuora, TurnZero
- Understanding of Zapier, Tray.io, Zapix
- Bachelor's Degree in Computer Engineering, Computer Science, or equivalent
What you will work on
- Lead sprint execution: Manage bi-weekly sprint cycles including backlog refinement, daily stand-ups, mid-sprint reviews, sprint wrap-ups
- Drive discovery sessions: Translate high-level business requests into structured user stories and functional documentation
- Own request intake and triage: Review and prioritize incoming items from Slack, Salesforce Cases
- Prepare executive reporting: Build and present bi-weekly progress updates and velocity reports for leadership
- Partner with cross-functional teams: Serve as primary liaison for Marketing Ops, Sales Ops, Customer Experience Ops
- Coordinate cross-department initiatives: Track milestones, align stakeholders, ensure timelines are met
- Manage testing cycles: Schedule and oversee User Acceptance Testing (UAT), document pre-release and post-release outcomes
- Maintain internal documentation: Create and update SOPs, user guides, process documentation in Guru
- Enforce governance standards: Ensure Salesforce enhancements align with platform best practices and internal controls
Interested in this job?
We're still accepting applications for this position
Apply now
Get matched with the best remote opportunities from today's top US companies
Find great opportunities
Earn more compensation for your hard work
Access exclusive benefits like healthcare, English classes, and more
1-1 individualized training to succeed in the international job market