Product Manager, Operational Excellence

Accepting Applications Closed
US Company | Medium (51-250 employees)
Argentina, Brazil, Colombia, Mexico, Paraguay, Chile, Peru, Costa Rica, Uruguay (100% remote)

Required skills

Requirements

4+ years of product management or business operations experience
Experience with no-code/low-code platforms, automation tools, and AI-powered workflows
Experience working cross-functionally with non-technical stakeholders
Ability to identify operational problems and deliver practical solutions
Ability to work as a solo contributor without a large team or an established playbook
Ability to prioritize working solutions and existing tools over building from scratch
Ability to balance a long-term vision with short-term execution
Deep understanding of how problems in one team affect the rest of the company
Strong communication skills in both spoken and written English

Proven internal-ops wins: you found a real operational bottleneck, shipped a fix, and can describe the result in numbers (e.g. hours saved, faster cycle times, fewer manual handoffs, etc.).
Solo operator at a scaling company: you’ve been the only person, or one of very few, owning internal systems at a startup or scale-up during a growth phase.
Range across business teams: you’ve worked with at least two or three of CS, Sales, Marketing, and Finance, and can speak to each team’s metrics and pain points.

Review how CS, Sales, Marketing, and Finance operate today to find friction and build or source fixes
Define and own the internal AI roadmap, finding where AI can cut repetitive work and improve decisions
Implement solutions without engineering resources (e.g. no-code tools, low-code automation, AI workflows, off-the-shelf products, etc.)
Work closely with CS, Sales, Marketing, and Finance to understand their workflows, pain points, and capacity limits
Spot team needs early and proactively surface the problems worth solving
Partner with engineering on custom builds, writing requirements and owning delivery
Connect business teams with product and engineering, turning operational needs into actionable solutions
Design systems and processes that can support a company twice the current size

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