Technical Support Engineer
- Accepting Applications Closed
- US Company | Medium (51-250 employees)
- LATAM (100% remote)
- 2+ years
- Long-term (40h)
- Pet Health
- Full Remote
Required skills
- SQL
- ETL
Requirements
Must-haves
- 2+ years of experience in debugging and troubleshooting technical issues
- Proficiency with SQL
- Proficiency with ETL
- Strong understanding of software development fundamentals
- Strong communication skills in both spoken and written English
Nice-to-haves
- Startup experience
- Bachelor's Degree in Computer Engineering, Computer Science, or equivalent
What you will work on
- Ensure the smooth operation of integration frameworks
- Analyze logs and troubleshoot issues with strong problem-solving skills
- Review design components and document performance insights and improvements
- Monitor system performance and optimize for efficiency
- Ensure compliance through accurate documentation
- Collaborate with engineering, customer support, and other teams to enhance customer satisfaction
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